24/7 Support Packages for Magento & WordPress

Sites run into problems.

That’s why I’ve made WordPress and Magento support packages so that you can ensure that the highest level support will be available when you need it the most.

  • Bronze Support
  • $100 AUD per month
  • Response in under 4 hours
  • 1 hour per month included
  • 24/7 support
  • Silver Support
  • $200 AUD per month
  • Response in under 2 hours
  • 2 hours per month included
  • 24/7 support
  • Gold Support
  • $400 AUD per month
  • Response in under 1 hour
  • 4 hours per month included
  • 24/7 support

All prices are quoted in AUD, and are inclusive of GST for simplicity. Payment needs to be made upfront each month any unused included hours expire at the end of the month. Any extra hours spent is billed at $100 AUD per hour. If you need faster 24/7 response times, please enquire.