Magento 2 Issue – Can’t Cancel Orders

This particular Magento 2 installation is on version 2.1.7. It’s running a marketplace extension called uMarketplace Suite from Unirgy which is built on top of the famous uDropship extension which is both available for Magento 1 and 2.

There seems to be an issue with cancelling orders as seen below.

You cannot cancel the order(s).

You cannot cancel the order(s).

Is anyone else having the same issue?

In the exception log I see a whole bunch of these errors:

But I am not convinced that the two are related.

This issue seems to be reported on GitHub here however it appears to have been swept under the rug for the moment due to lack of data. Hopefully this post with the animated gif can help out a little.

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