Magento 2 Issue – Can’t Cancel Orders
- Published 14th Nov 2017
Last edited 14th Nov 2017
This particular Magento 2 installation is on version 2.1.7. It’s running a marketplace extension called uMarketplace Suite from Unirgy which is built on top of the famous uDropship extension which is both available for Magento 1 and 2.
There seems to be an issue with cancelling orders as seen below.
Is anyone else having the same issue?
In the exception log I see a whole bunch of these errors:
[2017-11-13 23:31:07] main.CRITICAL: Magento\Framework\Exception\LocalizedException
But I am not convinced that the two are related.
This issue seems to be reported on GitHub here however it appears to have been swept under the rug for the moment due to lack of data. Hopefully this post with the animated gif can help out a little.